your delivery method

The following delivery options will be proposed when you make your order:

UPS Standard for a delivery within 6 working days following the shipping of your order, either to a UPS Pick-up point you should have selected on the UPS online map or, delivered by hand to your home. Ups does not afford UPS Standard delivery on Saturdays and specifies that 3 days are needed to deliver remote areas.

A mobile telephone number will be required to contact you: UPS will inform you of the potential delivery period by SMS or the effective delivery of your order to the selected UPS Pick-up point. Please check carefully the number you indicate in your account.

If you are unvailable, UPS will file a notice in your mailbox and will keep your order available for you at the nearest UPS Pick-up point and await your instructions by SMS.

The order is available at the UPS Pick-up point within 10 calendar days after UPS’s confirmation of the delivery.

 

Deliveries cannot be made on Sundays and bank holidays. During arche's summer holidays, Christmas and New Year's Eve, note that delivery delay may be extended.

Maison arche will not process any orders for which a general delivery, PO box or Cedex address is provided.

All orders completed from Monday to Friday, are shipped within 6 working days. Postage & packing charges are calculated depending on the number of items in the order, your chosen delivery method and the country of the delivery address.

 

By simply logging on to the shipping company's website using the reference number of your package which will be sent to you, you will be able to track every stage of your order's shipping process.

For UPS  UPS: Tracking information - UPS.com

 

Free shipping for USA and CANADA from $350 of purchase

 

For the European countries in the EU only, free shipping for any order from 250€ of purchase. Otherwise, shipping fees of 9.90€ will be charged through the checkout process.

For other countries out of EU, shipping fees of 90€ (the fees include customs duties and taxes ) will be charged through the checkout process.

 

For orders contaning more than one item, the pairs of shoes may be split into two or three parcels.

 

Thank you for choosing Maison arche.